PS5 · Xbox · Nintendo Switch · Controllers

Request a console repair

Send details of your PS5, Xbox Series X|S, Nintendo Switch or controller fault. CyberConsoleRevive provides local Norfolk drop-off by appointment and UK mail-in console repairs.

What happens next?

Tell us about your console fault

Your repair request will be reviewed by CyberConsoleRevive. We will contact you to discuss the reported fault, an initial estimate where possible and any inspection, local drop-off or UK mail-in instructions.

We repair supported faults including PS5 and Xbox HDMI problems, no-display faults, no-power issues, Nintendo Switch charging faults, controller stick drift and selected board-level faults.

PS5 & Xbox HDMI repair
Damaged HDMI ports, no picture, intermittent display and related HDMI faults can be assessed and repaired.

Norfolk appointments
Local drop-off and collection are available by appointment only. Please wait for confirmation before bringing a device.

UK mail-in repair
Mail-in repairs are available across the UK. After submitting your repair request, CyberConsoleRevive will review the details and email you our shipping address, packing instructions and your repair reference.

Please do not send your device until you have received your shipping instructions from us.

No surprise work
Chargeable repair work only begins after the cost has been discussed and approved where required.

Customer details

Repair details

Water and liquid-damaged devices

Liquid-damaged devices can contain hidden corrosion or additional faults that may not be immediately apparent. No repair warranty is provided on liquid-damaged devices. This does not affect your statutory rights. Please read the Terms & Warranty .

Submitting this form does not authorise repair work or guarantee a final price. Final costs are confirmed after assessment where required.

Not sure what the fault is?

You do not need to diagnose it yourself

If you are unsure whether your console has an HDMI fault, power fault, charging problem or board-level issue, choose the closest option in the repair form and describe the symptoms.

CyberConsoleRevive can assess the reported problem and explain the next step before chargeable repair work begins.

Read repair FAQs